Refunds & Returns
SWANKY TEE RETURNS & REFUND
Our return policy lasts 30 days after you receive the delivered. If 30 days have gone by since you received your order, unfortunately, we can’t offer you a refund. Please use our contact form to discuss the return with us, and we will provide you details.
When returning an item it must arrive with us in original condition. Obviously, we allow you to try on your new shirt to ensure the size is right, but in new and clean condition.
If your item is in any way faulty then please contact us immediately and we will put it right. Just to be clear, that means it arrived ripped or damaged in some way, and not after your dog wrestled with it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If a refund is required it will be processed, and a credit will automatically be applied to your original method of payment, this takes up to 5 days.
NO RETURNS OR REFUNDS ON THE FOLLOWING:
Free Promotional Items
Custom Printed Items
We currently cannot process exchanges, order carefully with the size chart supplied and we shall do our best. If the size seems not correct, please discuss with us and we can work something out by you returning and reordering once we have received the return.
If you are returning an item due to requiring to order a different size or color, you are required to pay the cost of the postage.
If your item is faulty we will happily pay the postage, and take care of you.
PLEASE FOLLOW THE DIRECTIONS IN EMAIL
When you start a return email conversation with us, we will respond with Returns & Shipping information and Refund information.
Have a Swanky Day!